Digital Services

Digitalisation, Digital transformation

How can a business be digitally transformed?

We look at one of the many businesses in Bulgaria as an example: retail trade in specialized equipment and materials. We don't need to detail how almost all business processes in it can be quickly and easily automated. We start at the physical site, usually just one store with two or more sales consultants.

The entire available quantity of goods (items) is added to a suitable database available with individual access online. A public part is published in the form of a business / company website. An information system is being built to actually serve the business, to support and automate the maximum number of manual operations at the moment. Modern direct digital marketing is used through the newly created website.

The information system monitors quantities, prices and any other necessary information. And chronologically. You don't need to have a separate salesperson for each customer in the facility. Orders and sales can be made entirely online.

The delivery of goods can also be automated, whether using an external freight forwarder or an in-house transport service. You have full accountability for every period of time, past and present. You can successfully plan future deliveries more accurately. As well as better plan future sales.

Virtually all business processes related to supplies and sales can be digitized. Accounting reporting, automatic sending of information to your finance and accounting department, or directly to an external company. With far fewer physical entities, you can actually automate the sales and delivery of products and services unlimited in time, space, even country and continent. Digital business operates non-stop 24 hours a day, 7 days a week, 365 days a year.

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