Computer & IT Support for Companies in Plovdiv

Professional subscription service, software & hardware support, cyber security, and server administration for your business. Daily support with no days off.

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Reliable IT Partner for Seamless Business Processes

MODERNABG.COM provides comprehensive computer support and IT infrastructure management for business clients in Plovdiv. We offer flexible terms with no long-term commitment – we work without any minimum contract duration.

The only condition is that the monthly subscription fee is prepaid prior to the start of the service month. The subscription covers the labor of our certified IT engineers and does not include the cost of replacement hardware components or third-party services.

IT Support Subscription Plans

Choose a pre-configured package based on your device count, or contact us for a customized plan.

Business Starter Care

€300 / month
  • Up to 5 computers & workstations
  • Unlimited remote IT support
  • Up to 5 workshop repair services/month in our office
  • Guaranteed response time within 24 hours
  • Periodic security check & system optimization

Business Premium Care

€600 / month
  • Up to 10 computers & local networks
  • Unlimited remote IT support
  • Scheduled on-site maintenance once a month
  • Guaranteed response within 4 hours
  • Cybersecurity audits & weekly backup setup

Enterprise Fleet Support

€1,400 / month
  • Up to 25 computers & local networks
  • Unlimited on-site and remote IT support
  • Real-time systems monitoring & 2h response
  • Server & cloud architecture administration
  • Comprehensive cybersecurity & business continuity

Free Business Consultation

€0 (up to 30 mins)
  • Duration up to 30 minutes
  • Online consultation via our platform
  • Audit of current IT infrastructure & workflows
  • Actionable security, backup & efficiency guidance
  • Tailored IT support proposal for your business

Do you have more than 25 devices or specialized infrastructure needs?

Request Custom Quote

What is Included in IT Support?

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What does the service include?

Comprehensive organization, management, and security of your corporate IT infrastructure:

  • IT Inventory: Management of computers, laptops, servers, and mobile devices.
  • Network Security: Configuration of routers, switches, firewalls, and VPN setups.
  • Optimization & Upgrades: Regular software updates and hardware modernization recommendations.
  • Outage Prevention: Proactive maintenance and rapid resolution of system errors.
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When and why is it needed?

IT outsourcing is a highly efficient and modern approach for the following business needs:

  • Cost Optimization: The subscription is significantly cheaper than hiring a full-time in-house IT administrator.
  • Expert Pool: You get access to a team of specialized engineers rather than a single generalist.
  • Business Continuity: Guarantees quick support response when systems or networks go down.
  • High-Level IT Management: Professional planning and administration of your software and cloud services.

Frequently Asked Questions

The monthly fee is calculated based on the number of computers, laptops, and servers to be maintained, alongside the complexity of the network. We offer packages for up to 10 and up to 25 computers, and create custom quotes for larger requirements.

Guaranteed response time depends on your plan. Under Business Premium Care, emergency response is within 4 hours. Under Enterprise Fleet Support, it is within 2 hours. Remote diagnostics typically begin within 15 to 30 minutes of receiving a ticket.

No. The IT support subscription covers labor and engineering services only. Replacement parts, software licenses, or payments to third parties (such as ISPs) are billed separately or provided directly by the client.

Most routine software issues, mail configuration, virus cleanup, or system updates are handled quickly and securely via encrypted remote access. For hardware diagnostics, network cabling issues, or physical setups, our specialist will visit your office.

Service Terms & Logistics

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Prepaid Deposit / Subscription

The IT support monthly fee must be prepaid in full before the start of each service month.

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Logistics & Delivery

We do not operate a public showroom. Technical services are carried out remotely or directly at your company's premises.

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Working Hours

Our engineering support is available for critical server/network issues daily from 09:00 to 21:00 (including weekends, no days off).